Delivery Policy

1. Where lessons take place

All lessons are delivered in person in Le Morne, Mauritius, at the meeting point we confirm when you book. Our services are not available at other locations.

2. Booking confirmation

You can request a lesson through the booking form on this website, by phone or by WhatsApp. A booking is confirmed only when we confirm the date, time, meeting point and price to you by message, and receive payment if payment in advance was requested.

3. Lesson times

Typical lesson hours are 09:30–17:30. The exact start time depends on wind and tide, so we may adjust it on the day. We will always tell you about any change in advance by phone or message.

4. What is included

• Instruction by our team and all kitesurfing equipment needed for the lesson.
• Transport to and from the meeting point is not included unless we agree otherwise in writing.

5. If a lesson cannot take place

Lessons cancelled because of weather, safety or other reasons are rescheduled or refunded as described in our Return & Refund Policy.

6. Questions

If you have any questions about your booking, please contact us:

• Ocean 11 Boat Trips Ltd (Kite Club Le Morne)
• BRN: C22190617
• TAN: 28069042
• Address: 1C Avenue Rempart, Black Rock 1, Tamarin Bay 1909-09, Mauritius
• Phone: +230 5498 3955
• WhatsApp: +230 5498 3955
• E-mail: 7655449@gmail.com